Frequently Asked Questions
Sales and Orders
Who can shop?
Authorized companies, services, and individual users (1–10 tubes/cylinders) can shop.
How do I place an order?
Select the product, specify the quantity, and pay online. Our team will contact you for shipping.
What are the payment methods?
We accept payment by credit card, bank transfer, and proforma invoice.
What is the delivery time?
Domestic deliveries within Turkey take 2–4 business days, international deliveries take 10–15 business days.
Is there a discount for small purchases?
Yes, we can offer special pricing for purchases of 10 tubes or more.
Tubes and Safety
Are the tubes single-use or refillable?
We have both single-use and refillable tubes. This is specified on the product page.
Can I return empty tubes?
You can return refillable tubes. Single-use tubes should be sent for recycling.
What should I do if I receive a damaged tube?
Do not use it, place it in a safe location, and contact us immediately.
About Gases
Is R134A a flammable gas?
No, R134A is neither flammable nor toxic.
Which gas does R134A replace?
R134 is generally used in household refrigerators, industrial refrigeration systems, and vehicle air conditioners.
Which gas should I choose?
Contact us for recommendations based on your intended use — our team will suggest the most suitable gas.
Support and Documents
Is an F-Gas certificate required?
Yes, for some gases. We assist you when necessary.
Do you provide an MSDS document?
Yes, upon request, we send it to your registered email address.
How can I reach you?
You can reach us at info@maxgaz.com.tr or through our contact form.